Skills for Communicating Effectively

Why is communication so important? Why do we take the time to talk about body language and communication styles? We, as people, have been communicating for centuries. But, as time went on, communication became less than what it used to be. Before we went on dates, talked to people we didn’t know on the streets, etc. You had to talk to communicate. It was the only way we knew how. As technology advanced, however, it became easier to distance ourselves from those around us. With the technological advances, we have gained social media sites such as Facebook, Instagram, Twitter, Snapchat, and so much more. While these websites help us to stay in touch with those who live far away, or even help get news to others quicker, it does have some setbacks. Some people, like myself, used Facebook to let extended family know that my husband and I are expecting our first child.
The problem is, when we get the chance to communicate in person, we spend most of our time on phones and not talking. We don’t even make eye contact. I hear more stories about people being anxious when talking to others, or having to talk on the phone even. We are forgetting how to communicate and read body language, and we are forgetting basic principles. That is why it is important that we talk about communication. It affects our lives and is a huge part of our marriages and family life.

Communication Tips
·         Listening is a core skill if you want to have successful communication in your relationships. When we listen to the people around us, it shows them that what they are saying is important and matters to us (Doyle, 2017).
·         Non-verbal communication is also another skill to master if you want to become a more developed communicator. Non-verbal communication is something we see and feel. It is in our facial expressions and in the movements that we do with our bodies.  These movements suggest different messages to those we are talking with. Eye contact and an open stance when standing and talking with someone is important and shows them you are willing to listen and be friendly (Doyle, 2017).
·         Clarity is a skill that is difficult to obtain when communicating. Being clear in our speaking helps people around us understand what we are saying so we do not have to repeat ourselves many different times. Clarity is asking the right questions and making sure that the words we speak are easy to understand (Doyle, 2017).
·         Friendliness and empathy are two great skills that will allow you to gain a new friend anywhere you go. Smiling and asking those who you are communicating with personal questions that spark their interest. These skills will help others feel you are interested in them. Empathy helps others feel understood and heard (Doyle, 2017).

BODY LANGUAGE

Loud laughter, poor posture, eye contact, head motions, and silence. These different gestures tell a person very quickly in a conversation how you are feeling and what message you are trying to get across. Have you ever wondered why it is that some humans might look away when having a conversation? Can you tell the difference when someone is really listening as they nod their head and when someone is mentally floating away from the conversation? Body language is often overlooked. Research has shown that 55% of a person's communication is from the body language that they use in their conversation (Patel, 2014).



  •    When a conversation is taking place, it is important to make eye contact with the person you are talking with. Eye contact helps both parties in the conversation feel heard. Eye contact also lets the person know in the conversation that you are being present with them (Patel, 2014).

  • ·         How does it make you feel when you are having a conversation with someone and they are right up in your face? Annoying, right? Well, research has shown that it is important and proper to stand 18 inches to 4 feet away from someone when you are having a conversation (Patel, 2014). This creates an environment and atmosphere for the conversation to flow smoothly and in a comfortable manner.
 Do you Connect?
  • ·         It is suggested that we communicate a lot with the people around us, but we do not actually connect as much as we communicate (Schmid, 2015). What does it mean to connect with someone? I am sure it looks different for every person, but a few skills to connect are to acknowledge what the person is saying to you as they are speaking. What kind of words and phrases are they using? A second skill is hear what and how they are saying things (Schmid, 2015).

“Our communications reflect in our countenance. Therefore, we must be careful not only what we communicate, but also how we do so. Souls can be strengthened or shattered by the message and the manner in which we communicate” (L. Lionel Kendrick, in Conference Report, Oct. 1988, 28; or Ensign, Nov. 1988, 23).

 VIDEO

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Challenge and Take Away
  • Next time you are having a conversation with someone, think about whether or not you are being very clear in your speaking. Also, ask questions that might reflect to you whether your conversation was clear. Find someone to be friendly with in your day. Being friendly, asking questions, and smiling can help you make a new friend and make someone's day happier.
  • Next time you are talking with your spouse, put your cell phone away and pay attention to them through eye contact. When you are making eye contact with your spouse, it shows them that you are paying attention to what they have to say. It also shows your spouse that you are being present with them and really listening to what they have to say.
  • Next time you are talking with someone, pay more attention to how you are connecting with that person. Are you acknowledging them as they speak and trying to hear what they are saying? Try to connect more often to the people around you.

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                                                                                References

Does Connection Matter? Schmid D. The Anatomy of Communication. Massage Magazine [serial online]. May 2015;(228):60-62. Available from: Alt HealthWatch, Ipswich, MA. Accessed February 9, 2018

 Doyle, A. (2017, November 28). These Are the Communication Skills Employers Look For In Employees. Retrieved February 24, 2018, from https://www.thebalance.com/communication-skills-list-2063779

(Patel, 2014) Does Body Language Matter? Patel, D. d. (2014). Body Language: An Effective Communication Tool. IUP Journal Of English Studies, 9(2), 90-95.


Active Listening


Active Listening

Noise coming from the top of my lungs. Music sheets sprawled out everywhere, and a smile on my face. Many people in my life know that Singing has been one of my favorite things to do since I was a young little girl. At one point in my teenage years, I would sing my responses to my mom when she asked me a question. I found that when I sang to others, they listened to me and what I was trying to say. I am suggesting that we will find ways to get those around us to actually listen; for me it was signing, for others it is yelling. Individuals have an innate need to be heard and they will find a way to make that happen.


“Listen with curiosity. Speak with honesty. Act with integrity. The greatest problem with communication is we don’t listen to understand. We listen to reply. When we listen with curiosity, we don’t listen with the intent to reply. We listen for what’s behind the words.”

VIDEO

When I talk to others, I used to feel like I wasn’t really being heard. I was being brushed off, or that the person listening to me was just too distracted to care. I was frustrated, because I always thought I gave people the time of day when they talked to me; but did I? Was I taking the time to really listen to those who came to talk to me. After realizing I might need to change myself before I worry about others, I started focusing on how I listened before I worried about how I was being listened to. If I was giving others the courtesy they deserved, it would come back around.
          This was especially important in my marriage. When my husband talks in normal conversation, we usually talk while on our phones, cleaning, watching T.V. etc. But if it was important, we turned off the T.V., put down our phones, faced each other, and took turns listening and talking to each other. It made a huge difference in our relationships because we knew if we had something we needed to talk about, we had each other to listen to. We respected and loved one another without judgement. There was nothing, in my opinion, more important than knowing that.

  • Did you know that there are three different dimensions to being and becoming a great listener? Sensing is the first dimension. Sensing is the ability to listen to the words and feelings that the speaker is saying. Sensing also includes watching and listening for nonverbal cues such as body language (Drollinger, Comer, & Warrington, 2006). Have you ever noticed that facial expressions can tell you a lot about how a person is feeling?
  • The second dimension is processing. This is the step where we evaluate what we hear from the person that was speaking. We mentally organize the information into different areas in our brain. As we do this, this helps us to understand the meaning of what was said, interpret the implications, evaluate the cues that were given, and remembering the message by sorting the information in your brain (Drollinger, Comer, & Warrington, 2006).
  • The third dimension is the signals that the speaker gives to the listener that they have been heard. This can include head nods that suggest the listener is actually listening or facial expressions that show interest. Another way to acknowledge is to ask further questions to the speaker so that they see and feel you are really listening (Drollinger, Comer, & Warrington, 2006).
  • “To say that a person feels listened to means a lot more than just their ideas get heard. It's a sign of respect. It makes people feel valued.”   — Deborah Tannen, author and professor of linguistics, Georgetown University
·         A few tips for success to become a great active listener are to repeat what the speaker said in a way that will allow them to feel heard and understood. Another tip is to paraphrase and reflect on what was said and what that really means to the person speaking (American Medical Association, 2016).
Take away and Challenge
1.   When your spouse or children need to talk to you, eliminate all distractions. Put down the phone, turn off the T.V., and face towards whoever is talking to you.
2.   Take turns talking to each other. When you are not speaking, focus on what the other is trying to say. Try not to think of how to respond, or what you will say next. Focus on just listening and not daydreaming.
3.   Practice repeating what they say back to them (not every word, just maybe important parts). It shows you are listening and respecting them.  






References

Active listening and interaction using Index of Co-Incidence and Birthday problem with Hidden Markov Models. (2016). 2016 Second International Conference on Cognitive Computing and Information Processing (CCIP), Cognitive Computing and Information Processing (CCIP), 2016 Second International Conference on, 1. doi:10.1109/CCIP.2016.7802867
 (Drollinger, Comer, & Warrington, 2006) How to become an empathetic listener. Drollinger, T., Comer, L. B., & Warrington, P. T. (2006). Development and Validation of the Active Empathetic Listening Scale. Psychology & Marketing, 23(2), 161-180. doi:10.1002/mar.20105


Love Languages


Love Languages

Love, what does it mean to love someone?  When I think about the word love, I often think of the actions that someone has done for me as an expression of their love. This week, my husband offered to clean out the refrigerator for me, and that really made me feel loved and appreciated. I felt that it was his way of expressing love to me through service. How do you show love? How can you better love your spouse?         
Everyone feels love in a different way. Some people enjoy a hug and some people enjoy time together watching a movie. In the book called, “The Five Love Languages” by Gary Chapman, he talks about how we often show love in the same way that we feel love. For example, if a hug or a pat on back makes me feel loved, I would perform those same gestures to show someone that I love them. Not all individuals show love in the same way and there are many ways love can be shown. Think about it, do you show love the same way that you hope to be loved? 

HOW do you express your love?

“Love doesn't erase the past, but it makes the future different.”


FIVE DIFFERENT LOVE LANGUAGES
Love is often shown in many different ways. Gary Chapman, a well know author and expert in relationships has written many books on the topic of love, and how we express love in our relationships. He offers five different and equally important ways of expressing love.
 1.    Words of affirmation: Do you often compliment those around you with words of praise? When someone’s love language is words of affirmation, they thrive and feel loved when others praise them and speak the good about them. They are words and phrases that are positive and encouraging like, “You are amazing at making others smile. Your smile is contagious.” or “I’m so grateful for you.” Someone who feels love this way might write you a note or letter, or you may even find them saying many good and encouraging things to you.

2.   Quality Time: Are you that person who loves to watch a movie together or get dinner together as a couple? Quality time is time spent with the person that you love. The activity does not matter as much as the presence of the person that you love. This person feels love by having their companion present with them. Someone who feels love this way might ask for your undivided attention while you go to dinner. They also might only enjoy one on one time with you.

3.  Receiving Gifts: How often do you give a gift to someone you love? Are you always finding a way to make extra treats to give away or finding that nice looking tie you know your husband would love? A gift can be something big like an apple watch and something small like a note on the bathroom mirror for your spouse. Someone who feels love this way looks for ways and opportunities to give gifts to those around them.

4.  Acts of Service: Are you always trying to find a way to make the burden of your spouse a little lighter? Do you quietly do acts of service? Acts of service are similar to giving gifts except you are doing something like making a meal, cleaning up a room, or running an errand for your sweetheart. These little things contribute to feeling loved. To be clear, this love language is something you do for someone not because you were asked, but because you see the need for something to be done.

5.  Physical Touch: Do you love it when someone comes and pats you on the back? Are you a fan of hugs? Physical touch is interacting while showing love through some sort of body contact. Some of these gestures include, holding hands, rubbing your back, putting your hand on their leg, giving a hug, laying your head down on their shoulder, and many other gestures of physical contact. Someone who shows love through physical touch often finds ways that they can show their love through these gestures as well.
Gratitude and Love

            Having gratitude in our hearts allows us to show love more completely for the person that we love. It has been shown that gratitude is a vital part in any healthy relationship. If we are not careful, we can fall into the trap of going from loving everything about our spouse and finding gratitude in our hearts to taking our spouse for granted (Heitler, 2012).
  • Gratitude is a spiritual way of being. To be grateful for something is to value it and treasure it like it is something very special to you (Heitler, 2012). It is to appreciate and find great worth in our relationships.
  • Gratitude helps us to focus on the good in our spouse instead of focusing on the things that we do not like.
  • It was found through a research study that if each spouse would reciprocate the gratitude towards each other, that they would find much happiness (Heitler, 2012).
  • It has also been shown that those couples who show gratitude and appreciation for each other often value and listen to one another’s opinions and ideas. They really focus on hearing their spouse and showing love by being there for them (Heitler, 2012).

TAKE AWAY
1.    Think about how you can show love to your spouse this week in the way that THEY feel loved. Try and do one thing that will express your love to them through action.
2.    Ponder this week about yourself and how you show and feel loved. What could you do to love those around you and pick up on others love languages better?
3.     Find a way to express gratitude towards your spouse. Ask yourself, “How can I be more grateful for my spouse and all they do for me?”
4.   Remember, how someone expresses love to you is often the same way that they feel loved themselves.





References

Heitler, Susan. "Does Gratitude Matter in Marriage?" Psychology Today. July 14, 2012. Accessed March 02, 2018. https://www.psychologytoday.com/blog/resolution-not-conflict/201207/does-gratitude-matter-in-marriage.

Klewicki, L. (2014). What is your love language? Catholic Digest, 21.


Skills for Communicating Effectively

Why is communication so important? Why do we take the time to talk about body language and communication styles? We, as people, have been c...